Another Gem From the Complaints Desk
**Note: I�m not sure which is worse, the ignorance and blatantly racist tone of the complaint or the agent who took the complaints piss poor english. Hoping everyone undestands the irony.
Anyway, enjoy:
Call Date: 10 August, 2004 09:52 AM
Customer Issue
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Primary Issue: Other
Date of Occurrence: 08/10/04
Customer Information
-------------------------------
AWB Number: N/A
Account Number: *withheld*
Regular Stop: N/A
PU Confirmation Number: N/A
Contact Name: Clare Lucuas
Phone Number: 732-***-****
Company Name: Heavenley Promotions
Address: *** cedar ave
City: highland park
State: NJ
Zip: *****
Call Information
------------------------
Primary Issue: Other
Occurred at: CRC
1) Agent/Customer Comments:
cm called in very upset about are promts when you call in she feels it not right that the spanish comes on first and not english. cm said that were not in spain or mexico so it shoule be english first. cm feels that we should change that asap sinc we are an american company.
2) Action Comments:
Lo siento que nosotros no hablamos est�pido aqu� (I am Sorry, we do not speak stupid here).
Tats�chlich sind Dame, wir ein Deutsch hat besessen Firma Sie unwissender stummer Esel (Actually lady we are a German owned company, you ignorant dumbass).
No action required per (*managers name withheld*). Complaint filed in circular filing cabinet under desk for recycling. I can�t believe we killed a tree for this.
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